Support

Need help with FalkorDB? You can reach us through the channels below.

Open a Support Ticket

Email support@falkordb.com to open a support ticket.

To help us respond faster, please include:

• A clear description of the issue and what you were trying to do.
• Your FalkorDB Cloud instance ID (if applicable) and the cloud region.
• The approximate time the issue occurred (with timezone).
• Any relevant logs, error messages, or query samples.
• Steps to reproduce, if known.

Community Support

For general questions, usage help, and discussion, join the FalkorDB community on Discord.

Sales and General Inquiries

For pricing, plans, demos, or anything non-technical, contact info@falkordb.com.