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To create instances in FalkorDB Cloud, you need an account and a subscription to a service plan. A subscription links your account to a tier, such as FalkorDB Free or FalkorDB Pro, and controls who on your team can use it.

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Create an account

  1. Go to app.falkordb.cloud/signup.
  2. Enter your work email and select Next.
  3. Sign up with Continue with GitHub or Continue with Google, or fill in the form:
    • Name
    • Company Name
    • Company URL (optional)
    • Password and Confirm Password
  4. Select Create Account.
The Get Started Today sign-up form with the GitHub and Google buttons and the Name, Email, Company Name, Company URL, and Password fields

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Verify your email

If you signed up with a password, FalkorDB Cloud sends a confirmation link to your email. Open the link to activate your account. You see Validation Successful when the account is active, and you can then sign in. Sign-ups with single sign-on don’t need this step.

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Sign in

  1. Go to app.falkordb.cloud/signin.
  2. Enter your email and select Next.
  3. Choose a single sign-on button, such as Continue with Google. To use a password, open Other sign in options and select Sign In with Password.
The FalkorDB Cloud sign-in page, with the email entered and the Continue with Google button
Forgot your password? Select Forgot Password on the password step and follow the link sent to your email.

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Subscribe to a plan

  1. In the sidebar, open Account Management > Subscriptions.
  2. Select Manage Subscriptions.
  3. Under List of Plans, find the tier you want and select Subscribe.
The Manage Subscriptions panel listing the FalkorDB Enterprise, Enterprise BYOA, Free, Pro, and Startup plans with their Subscribe buttons
Plans marked Auto Approval (Free, Startup, and Pro) are active right away. Plans marked Approval Required (Enterprise and Enterprise BYOA) show Pending Approval until the FalkorDB team approves the request. To speed this up, contact sales. You can also subscribe while you create an instance. The plan cards in the Create form have the same Subscribe button. See Create an instance.
Paid tiers need a payment method before instances can run, unless your billing is arranged by contract, as it often is for Enterprise. See Add a payment method. The Free tier doesn’t need one.

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Invite your team

Subscriptions are shared through roles: To invite someone:
  1. In the sidebar, open Governance Hub > Access Control.
  2. Under Invite Users, enter their email and choose the Product, Subscription Plan, and Role (Admin, Editor, or Reader).
  3. Select Send Invites. Use Add Another to invite several people at once.

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Unsubscribe

First delete every instance in the subscription; unsubscribing fails while any are left. Then, on the Subscriptions page, select the subscription, choose Unsubscribe, and type unsubscribe to confirm. Only a Root or Admin user can unsubscribe, and you can’t remove your default subscription.
Unsubscribing can’t be undone. To use the plan again, you subscribe again.

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Frequently asked questions

No. You can create an account and use the Free tier without a payment method. Add one only when you subscribe to a paid tier.
The Enterprise and Enterprise BYOA plans need approval from the FalkorDB team. The plan shows Pending Approval until then. Contact support@falkordb.com if it stays pending.
Yes. Each tier is a separate subscription, and you choose which one to use each time you create an instance.