Get a license
Getting a license happens in two phases. FalkorDB onboards your organization once; after that your team issues its own licenses without waiting on anyone.Onboarding, once per organization
Contact support to get started. Onboarding creates your organization and sets the quota it can draw against — the ceiling on Kubernetes clusters, CPU cores, memory and deployments your account is entitled to, and how far out licenses may be dated.Contact FalkorDB support to onboard
Ask to onboard your organization for FalkorDB Enterprise.
Self-service, after onboarding
Once your organization exists, licensing moves to the FalkorDB Enterprise Portal, a FalkorDB-hosted site your team signs in to. Support provides the address during onboarding. From there you can, without contacting anyone:- Register a Kubernetes cluster and receive its license immediately. A license is minted at the moment of registration — the two are never created apart.
- Regenerate a license for a cluster, for example after it expires or if the string was mishandled.
- Resize a cluster, within the quota your organization already holds.
- Request more quota when you need to grow beyond it. Quota changes are the one step that still goes through FalkorDB.
How licenses are generated
Licensing is entirely offline. Nothing in the flow contacts a FalkorDB server, at issue time or at validation time, so an air-gapped installation is licensed exactly like a connected one.1
FalkorDB signs the payload
The portal holds a private signing key. A small JSON payload describing your
account, cluster, limits and expiry is signed with it. The key stays in
FalkorDB-hosted infrastructure and is not part of any release artifact.
2
You receive a single string
The result is one line of text in the form
falkor.license.v1.<payload>.<signature>. The payload segment is the
base64url encoding of the JSON, and the signature covers that exact
segment. Both are readable, and neither is secret in the sense a password
is — but a modified payload will not verify.3
The admin server verifies it locally
The matching public key is compiled into the admin server image. It is not a
chart value and not fetched at runtime, so verification works with no
network access at all. The image also carries a checksum of the public key
and re-checks it on every validation, so a tampered image fails closed
rather than accepting forged licenses.
Ed25519. The payload carries a version field, which
is 1 today; the admin server rejects any version it does not recognize rather
than guessing at the meaning of unknown fields.
What is inside a license
Nothing in the payload is encrypted, so you can always decode it to see exactly
what you have been granted.
Binding to a cluster
Every license the portal issues is locked to exactly one Kubernetes cluster. That is why registering a cluster and issuing its license are a single step: there is nothing to bind a license to until the cluster is registered. Cluster identity is theuid of the kube-system namespace, which Kubernetes
assigns when the cluster is created and which no two clusters share. Read it out
of the cluster you are registering:
k8sClusterId. At validation time the admin
server compares it against the K8S_CLUSTER_ID environment variable when one is
set, and otherwise against the live kube-system namespace uid.
The license format itself allows k8sClusterId to be omitted, in which case the
admin server accepts the license on any cluster. Such licenses are not something
you can issue for yourself; ask support if an unbound license is genuinely
required.
What a license limits
A license constrains four dimensions. Every one of them is a live count taken from the installation itself, not a figure you self-report.
Each dimension is either a number or
unlimited. CPU and memory are read from
the resource requests you set on a deployment, falling back to limits when no
request is set, and are multiplied by the number of nodes in each component.
A Sentinel or sharded deployment therefore counts every node it runs, not one
per deployment.
Notably, the license does not gate features. Authentication providers,
backups, sharding, monitoring and the API are all available regardless of which
license you hold. Only capacity is licensed.
When a limit would be exceeded
Limits are checked before a change is applied, not after. Creating a deployment, scaling one up or down, changing its resources, or adding a user all recompute what usage would become and refuse the change if it crosses a limit. The existing installation keeps running untouched — an over-limit request is rejected, never partially applied.License states
The admin server reports exactly one state at a time.
In
expired, invalid and locked the installation enters read-only mode.
Authenticated write requests are refused with HTTP 423 Locked and a message
naming the violation, while reads continue to work normally. Your databases are
unaffected and keep serving traffic — read-only mode applies to the management
plane, not to the data plane.
The licensing and authentication endpoints stay reachable in read-only mode by
design, so you can always sign in and activate a replacement license to recover.
Activate a license
The license reaches the admin server in one of three ways.Admin UI
Sign in and open Licensing in the sidebar. Paste the license string and activate it. This works even when the installation is locked, and is the fastest way to recover from an expired license.Command line
Helm
Supply the license at install time for unattended deployments. See Production installation for the Secret and values keys.Check the current status
Renew or change a license
Renewals and resizes are self-service in the portal. Regenerate the cluster’s license, or change its capacity, and activate the new string the same way as the first one. There is no migration step and no downtime: activating a new license replaces the previous one immediately, and an installation sitting inlocked
because it outgrew its limits returns to active as soon as a license covering
current usage is activated.
Two things still go through FalkorDB support: increasing your organization’s
quota, and extending the term licenses may be dated to. Both are ceilings set at
the organization level, so no amount of self-service can raise them.